Category: General FAQ's

Although many of us have smartphones, not everybody does. Also some people don’t want to use apps because they may have to pay for it and some free apps are of varying quality. Finally, not all apps are available for every type of mobile phone or their operating system.

SMS Technology generally is safer than internet dependent communication platforms (eg. e-mails). sendQuick operates independently from the internet and can integrated with your preferred enterprise application, or as a standalone solution, to enable 2-way messaging more effectively and more securely.

According to The Economist, while an email maybe read within 48 hours upon its delivery, SMSes are read within 20 minutes on average. SMSes also has a higher open-read rate than emails. From a business and technical perspective, this could mean time-critical advantage gained if using SMSes to enable remedial actions. sendQuick appliances can integrate with existing enterprise applications to extend messaging capability, or serve as a standalone system by itself. Therefore you benefit by having higher ROI, and lower TCO, increased agility and better workflow management.

If you have a pre-existing customer contact list and it is saved in CSV (comma separated values) format, you can simply upload it and have sendQuick appliance use it to send out. However if you are intending to reuse that same list over a few times, you can upload it to the sendQuick appliances address book for repeated use.

sendQuick appliances can average 6 to 8 messages per modem per minute. You can increase the number of modems to better load balance the message delivery capability between them to improve the message throughput

sendQuick appliances can help your business become agile since …

a) we support SMTP (Email), HTTP Post, FTP, ODBC access for integration with applications

b) we support SNMP Trap, Syslog and Email for IT and Network Monitoring and Alerts

c) we support RADIUS-compliant SSL VPN for 2 Factor Authentication

 

sendQuick appliances can be scaled up to the use of 32 modems and it can perform auto load-balancing.

Selected sendQuick appliances can operate in a Active-Active Clustering mode to ensure zero-downtime implementation.

While we cannot guarantee any modem’s compatibility for use with sendQuick appliances, there is however a high chance of success when deploying with serial modems using RS232