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How Can Hospitality and Travel Industry Create Great Customer Experience While Managing With Few Resources And Yet Remain Cost-Competitive?

Hospitality and Travel Industry are relationship service business that are constantly challenged to deliver outstanding customer service and remain cost-competitive. Recent global economic and political challenges have demanded the industry become innovative at its businesses.


How can you benefit from sendQuick:

Reduce Operating Cost

Our solutions can work with preferred applications or as a standalone system to reduce administrative bottlenecks, simplify workflows, and free up resources. sendQuick solutions can help with escalation, delegation, scheduled or rule-based actions for better resource utilization.

Deliver Outstanding Services Smarter

sendQuick solutions 2-way messaging capability can be used as a remote concierge service by your customers. The remote concierge can assist customers with ticketing, reservations, bookings, etc. They can also be used to conduct marketing, service feedback, and quick polling to improve services.

Enhance Staff Responsiveness

Our solutions can help you increase staff responsiveness to customers or team members. From customer services, operations, or in-room service matters, we can help you enable resources to follow-through, work on remedial actions, seeking clarifications or approvals.

Connecting Interactively with Customer Loyalty

sendQuick solutions can integrate well with your preferred Customer Relationship Management solution to provide 2-way messaging exchanges with your customers. Our solutions can help your membership registration, promotions, invitations, news updates and other follow-throughs.

Partnership Has Its Privileges

Our solutions can help your business partnerships gain better engagements. With more extended service alignments between the partners, we can help you synergize your offerings to the customers which will view it as total value-added service offered by your brand.

Minding Logistics and Inventory Control

By helping you to manage your backend logistics and inventory better, your Supply Chain Management system can communicate timely replenishments of inventory can be done. Wastages or shortfalls are going to be a thing of the past, and you can achieve a higher level of peace of mind.

ENHANCE PERFORMANCE, SAVE COST, INCREASE REVENUE

Look no further

Any Questions? Contact our sendQuick Experts today!